All purchases made through INFINIUM are considered final.
REFUNDS
Refunds are not issued for change of mind, incorrect sizing, or personal preference.
Refunds are only considered under the following conditions:
Defective product
Incorrect item received
EXCHANGES
Size exchanges may be requested within 7 days of delivery, subject to stock availability.
RETURN CONDITIONS
To qualify:
Item must be unworn and unused
Original packaging and tags must remain intact
Proof of purchase must be provided
NON-ELIGIBLE ITEMS
Sale items
Items damaged after use
Unauthorized returns
REQUEST PROCESS
All requests must be submitted via email with:
Order number
Description of issue
Supporting evidence (if required)
SHIPPING COSTS
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
FINAL AUTHORITY
INFINIUM reserves the right to approve or reject all return requests.